The second-hand marketplace Shoppers Share Displeasure Regarding Sizing Modifications

Shoppers are voicing their frustration due to a modification that led to listings displaying inaccurate size information.

This online marketplace has revised its measurement guidelines for women's and children's clothes failing to inform every member regarding the update.

Online Platforms Response

Countless users and merchants are expressing on platforms claiming that product pages now present a modified sizing category compared to what was initially listed because of the remapping.

Vinted explained the revised method more closely matches other platforms.

They have suggested members to examine their items and manually change the size when needed, causing user dissatisfaction.

Sizing System Changes

Earlier, the sizes had both one number and one letter, such as S/8 or M/10.

The new system has a letter and a range like S/UK 8-10.

With some products, the size labels have been reassigned - such as a large size used to be a 12 but now shows as UK 16-18.

User Experiences

Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".

"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.

Another user, located in Scotland, explained products she uploaded featuring size 14 markings were displaying on the service as larger sizing 20-22.

"If buyers measuring 20-22 acquire them they're going to be very disappointed," she said.

Required Changes

Another shopper, located in England, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".

"This situation is especially annoying, because of my ongoing medical condition and Vinted sales have been crucial after experiencing income reduction," she stated.

Service Background

The app has more than 100 million shoppers, including 18 million in the UK.

It has become a favored option to second-hand platforms like eBay and Depop.

This isn't the first time that an unexpected update on the platform has faced criticism: last year, Vinted reversed a change regarding delivery choices after backlash from users.

Brendan Rogers
Brendan Rogers

A seasoned journalist with over a decade of experience covering UK politics and social issues, known for her investigative reporting.

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